Delete your account and data

Request deletion by email

Email saurabhuxx@gmail.com with the subject "Delete my RTO Exam Prep account". Send it from the email address of the Google account you used in the app, so we can identify your account. Don't send passwords or ID documents. We will confirm by email once the deletion is done.

What your request covers

When we process your deletion request, we delete:

• Your name, email address, Google profile photo link and the link to your Google account
• Your state, language and setup details
• All your mock tests, finished or unfinished, with their questions, answers and results
• All practice sessions and answers, learning progress, mistakes and bookmarks
• All learning-activity events linked to your account
• Your sign-in sessions on every device

What is kept, and for how long

• Backups: copies in our secure backups may remain for a limited time after your request. They are kept only as long as necessary for backup, recovery, security and legal purposes, and are then deleted or overwritten.
• Server logs: technical and security logs are kept only as long as necessary for operational, security and legal purposes, and are then deleted.
• Emails you sent us are kept only as long as needed to handle your request.
• Information we must keep: we may keep some information where we are legally required to, or where it is needed for legitimate security and operational purposes.

Good to know

• Deletion is permanent. We can't recover your history afterwards.
• Uninstalling the app isn't deletion. It removes data from your phone, but your account stays on our servers until it is deleted.
• Signing out isn't deletion either. It only removes your sign-in from that device.
• Your Google account isn't affected. To remove RTO Exam Prep's access from Google's side as well, visit your Google Account's "Third-party apps and services" settings.